Friday, July 16, 2010

Educational Management

We are preparing to undergo a new style audit that the Ministry of Education (New Zealand) have put in place for all educators that teach post Secondary school.

The main emphasis and thrust behind this audit is the ability to reflect.  In the traditional system of auditing  the paperwork was checked and we try to laud how good we are while simultaneously hide anything we aren't good at.
Under the new system the evaluators want to see
  • How well do we understand what we do - that is teach,
  • How we do know how we are doing,
  • How are we improving.
I think these questions are really self audit questions that every manager and employee should ask themselves about their position within the company and in their relationship with the customer.

I have captured the three main reflection questions in a different way.  Try answering these questions and see what answers you get -

  1. What do you do to help our students learn/customers spend/ clients succeed?
  2. How do you know how well it works?  What are the results?  What evidence do you have?
  3. What are you doing to improve it?

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