- What do you do to help our students learn/customers spend/ clients succeed?
- How do you know how well it works? What are the results? What evidence do you have?
- What are you doing to improve it?
The problem with direct experience - "I'll know it when I see it," or perhaps, "I'll see it when I know it..." We're hardwired to believe and understand the things we can actually experience. ...
10 hours ago