Sunday, September 13, 2009

Customer Service - Thanks

I was filling up with petrol on the weekend when I noticed a small sign of the pump. It said -

"Thank you for choosing Gull".

Thanking your customers for choosing you is a very small show of appreciation but can mean a lot to others. Saying thanks may be the difference between them choosing to use or communicate with you or not.

When was the last time you thanked your customers? Try these examples - in education - thank your students; at work - thank your employees; at home - thank your wife and kids.

I hadn't noticed the little sign on the petrol pump before, but when I did notice I thought to myself - "I will come here again". I would like to congratulate the person whose idea that was - because it is a good one!

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