- Assume nothing. Before you go and speak to the relevant people prepare your presentation and information in such a way that any person could pick up your work and work out what the main points and thrust are without anyone else having to explain it to them.
- Start at the beginning. I mean right at the beginning. You might know where you are up to and where things are at but for the new person it is highly likely they will have no idea what you are talking about. So make sure you start at the beginning.
- Provide an overview. Give some guidance on what the problem/project looks like from a birds eye view. Take the big picture into account and express the big ideas.
- Lay the groundwork. Once you communicated the big idea then you can move into the finer details. Avoid getting into the detail too early and thereby missing the big picture and getting lost in the detail.
Decision making, after the fact - Critics are eager to pick apart complex decisions made by others. Prime Ministers, CEOs, even football coaches are apparently serially incompetent. If they...
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