Wednesday, April 28, 2010

Communication Lessons

When you are trying to explain a situation to a manager or another person who is joining you after the journey has already started, keep these thoughts in mind -
  • Assume nothing.  Before you go and speak to the relevant people prepare your presentation and information in such a way that any person could pick up your work and work out what the main points and thrust are without anyone else having to explain it to them.
  • Start at the beginning.  I mean right at the beginning.  You might know where you are up to and where things are at but for the new person it is highly likely they will have no idea what you are talking about.  So make sure you start at the beginning.
  • Provide an overview. Give some guidance on what the problem/project looks like from a birds eye view.  Take the big picture into account and express the big ideas.
  • Lay the groundwork.  Once you communicated the big idea then you can move into the finer details.  Avoid getting into the detail too early and thereby missing the big picture and getting lost in the detail.
  • Allow time for feedback or changes.  Try to have as much time as you can so you can go back and edit or redirect your thinking before you hit the deadline or require an extension of time.  Be organised.

No comments:

Post a Comment

Related Posts with Thumbnails