Simon and Marie from ijump posted about their experience with technology and communication.
They both started with the same scenario from which they devised a question to ask the public.
Simple enough - what do you want in a bank?
Simon asked the question using a very direct and simple form. "What do you want in a bank?"
Marie asked the question providing some context - "I'm with some executives and they want to know what you want in a bank?"
What was the difference - context.
The first question has no urgency, empowerment for the answerer or potential for results. It sounds more like a muse than a direct question to it's audience. Hence that is the way that persons responded.
The second question says - I'm here with someone who has the power and potential to make changes based on your opinion. Tell me what you think - I'll let them know - let's change something. Result - a bunch of answers in a very short space of time.
How does this affect the work relationship?
- What questions do you ask?
- How do you ask them?
- Do you provide context and a sense of urgency?
- If someone answers - will anything change?
"If you wish to converse with me, define your terms". Voltaire.