Monday, April 4, 2011

Dilemma's - what do I do to solve this?

A dilemma (Greek: δί-λημμα "double proposition") is a problem offering at least two possibilities, neither of which is practically acceptable. (Source: Wikipedia)

How often do you have dilemmas at work?  You are working towards creating a solution or are trying to work out a problem but no matter what you do there are going to be ill consequences.  Those consequences can either directly or more often indirectly affect you.

Dilemmas are often things we try very hard to steer away from and to avoid.  But when we are faced with a dilemma I recommend you consider these things before you go forward -

  1. Who will this decision effect.  Map out the parties and persons that will ultimately be affected by your decision.  Think how about who will be directly/indirectly affected and what will happen with those people?
  2. How will this decision affect people.  Some decisions will have limited impact while others will have wide riplle effects. 
  3. When will this decision take affect.  You may not be able to avoid making a decisions but it is better to let key affectted people know well before the fact when you can.

Here is what I recommend.  Draw a series of circles within circles and map out the two scenarios using those circles.  Start with the directly affected people in the middle of the pond and then work your way outwards.

Consider such things as - financial impacts (them and you), people affected, the timeline, the strength of the affect on people, the amount of work that will be left behind and how many other people may you need to employ to offset the loss?.  For example - the person at the centre of the pond will have the highest % of affectedness.  Then in each ripple ring out from the centre the % of affect will decrease.

Then you can overlay the two and make a decision based on those facts.  A dilemma simply put is making the best choice yu know how using the information that you have available to achieve the best outcomes for all involved.

The worst thing you can do when you face a dilemma is to be an ostrich, put your head in the sand and hope it will go away.  What you really need to do is be clear, make a decision and move on.


No comments:

Post a Comment

Related Posts with Thumbnails