When you ask a person to carry out a job or you delegate a task to them use the following check points to esnure they get it right -
- Assume nothing. Don't presume that the person whom you have delegated to has understood you or is going to do the job right the first time.
- Check up. See whats happening. Never let go of a task completely to the point where you forget about it or forget who you gave it to.
- Don't micro-manage. Give the person some time to figure out the task. If they can't do it then step in. Looking over someone elses shoulder while they do something can be a waste of both their time and your time as well - unless you treat the task as an opportunity to coach or teach.
- Evaluate and get feedback. Ask the person 'How well did I go in explaining what I wanted from you?'. Let them be honest and take the time to learn from any mistakes you may have made to allow you to do better in the future.
"Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity." --General George Smith Patton, Jr.
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