Thursday, February 3, 2011

Touch the sky!.....

 

via Levithejedi.blogspot.com

Graduation day - when it really counts

Graduation day is upon us.  For the 400 plus students who are attending the graduation ceremony - this is a fantastic achievement.  (Note - there are hundreds of students who were successful but have chosen not to attend).

Graduation day is the time when students get to say - "I did it.  I didn't do it my own but I did it.  And it was worth it!" 

I tip my hat to the organisers and the volunteers who make days like this special and have value.

What happens now and where the students go from here is up to them.  I as a staff member have completed my role with those people at this time.  The file is closed the students are gone - time to move on.

But have the students really gone?  Has my input really come to a close?  This question resonates with me both as a philosophical question and a practical one.

What do we do when our customers have finished their transaction?  Where does the relationship between the service provider and the client/customer finish?

In my view - graduation is not the final point of contact.  Not at all.  The relationships between people their products and the suppliers should be seamless and continual.

Tuesday, February 1, 2011

Encouraging engaging education

Take a moment and check out this fantastic advert that was produced for the NZ Air Force.

How and why does it work?  Contrasts and comparisons.

  • Boring teacher, boring classroom, boring lesson.

Versus

  • Exciting technology, exciting opportunity, exciting response.

Then there are the sub themes that really make the advert great.

  • The girl who gets on the helicopter was the only student trying to learn in class.  This tells me self-motivation is a huge factor.
  • The girl stands up in anticipation of what might come well before the others.  Therefore she senses opportunity before it happens.
  • She only has to be asked once before she runs out the door to embrace the opportunity. 
  • No one tells her what the risks are or what the withdrawal policy is.  The air force want risk takers who are prepared to jump in boots and all.

So there you go.  Even if you hate what it is you are doing or learning - be aware that opportunity is never far away.  You need to be open and aware that it could happen at any time.

Would you take the risk? 

Monday, January 31, 2011

This year I step up

(Authors note - this post is my Chinese New Year resolutions list.  Chinese New Year celebrations run from February 3rd to 18th, 2011).

The big area that I am doing a lot of reading about and self reflection on at the moment is around being authentic.  Authentic as a person, an employee and as a manager.  (See book review of Linchpin).

This is one area that I have struggled with over the past three years.  I have spent a lot of time and energy thinking that I had to be watching my back, keeping others in check and ensuring that I was doing everything possible to protect myself.  That said - I was being Defensive.

Don't get me wrong I have been able to generate some fantastic results and have some life changing experiences not to mention getting to work with the best administration team any person could ever wish for.  What I was doing though was struggling within myself to feel like I was achieving real results and as a result was very down on myself.  This shone through the most when I went to a few job interviews - and I was really, really bad.  ;)

2011 is the year that I switch up and go into Offensive.  I remember an old saying that a friend of mine uses "Offense is the best form of defense". 

I could and have spent a lot of energy trying to have a secure position.  But I can see that my strategy was both flawed and misguided.  So what am I doing different?

  • Creativity.  I am generally pretty creative but haven't put as much emphasis on this area as I should have been doing.  This year - I step up.
  • Spontaniety.  I will relax around others, not be concerned what their motives may or may not be and have FUN.  This year - I step up.
  • Speaking up.  After you get smacked down a few times it easy to be reluctant to confront people or to have the courage to speak up.  This year - I step up.

Having finished reading Linchpin by Seth Godin I feel inspired to a) be myself, b) have fun and c) bring my authentic self to work - everyday.

 

Book review - Linchpin by Seth Godin

I have heard it said that sometime's there are books that come and find us.  It's like someone wrote a book and it has been sitting there waiting for the right moment to either jump out at us or it places itself in our way so that we have no choice but to trip over it and start reading it.

Linchpin was one of those books for me.  Linchpin is written by one of the most inspiring people of our time - Seth Godin.

Seth Godin is a guru.  Okay - that is debateable but probably true.  What he does he the best is write books, blogposts and give talks that inspire and encourage people to think differently and view the world from a different perspective.

The book Linchpin is no different.  You will not find in this book the three keys to success or easy to follow formulas that will guarantee succcess.  What this book is - is a series of daily, easy to follow challenges for the authentic self to come to the fore.

Linchpin takes a central theme of life being art.  And based on the art theme - everyone is an artist.  The question is - are you creating art?  I won't give too much away but the whole art theme is both a metaphor and a literal sense of what we do with our time.  Artist or cog - the choice is yours.  Whether you are a cleaner or a CEO the questions and the challenges are the same.  Bring your authentic self to your work, create art and let the good times roll!

The book is super easy to read and understand but at the same time it cuts straight to the heart of the matter.  There are no mysteries or hidden messages.  In this book what you see is what you get.  Simple.

My overall rating for this book - 4 and 1/2 stars.  Yes, it is that good.

Thursday, January 27, 2011

2011 Edelman Trust Barometer - my thoughts

The Edelman Trust Barometer is an annual questionaire that is given to people from around the world to gauge what they think the big issues are as far as business goes.

This is an interesting exercise with some valuable insights.  Self-reflection is more effective when coupled with realistic and constructive feedback compared with the stories that we tell ourselves.

So my thoughts centre around the personal areas of management.  That is

  • How do we know that people trust us?
  • What behaviors do we exhibit that show that we are trustworthy?
  • If you were someone else would you trust you?  If not - why not?

Trust is a huge issue.  The simple fact of being alive means that you are trusting people.  Managing people, business or others wants and desires is no small matter.

Wednesday, January 26, 2011

Sometimes it's the little things that people remember

A number of years ago (before the internet was even thought of) there was a gameshow on in New Zealand and a very famous person made a slip up while playing Wheel of Fortune.  That saying and slip up has become famous and is still used to this day - which is almost 20 years later.

Thought for the day - mind what you say in public because people don't easily forget.

Monday, January 24, 2011

Go on take a risk...

...what have you got to lose?  Nothing ventured - nothing gained.

http://wilderdom.com/images/RiskIsRealityB4.bmp

So why this post?  I have been in my present role for 3 and 1/2 years.  Now I feel the time is right to shoot for the stars and try something new.  My issue is though that I have been in my present role so long that I am unsure if trying for something new really is the way to go.

Then earlier today I had a great conversation with a work friend who wound me up about taking a risk.  "Why not have a go?" he said.  And so I argued with him becuase I my confidence and thinking was just far too narrow at that time.  My arguing with him was futile because he was right.  So now that I have my confidence up and some gusto in my stomach - it's time to go for it!

Sometimes we need to have someone challenge us, our thinking, and our motivations or lack of.  Now to get started on getting my CV and application looking sharp.  I challenge you to find someone who will challenge you!

 

Sunday, January 23, 2011

Performance Appraisal Jargon - Demistyfied

Performance evaluation translations

A keen analyst: Thoroughly confused.

Accepts new job assignments willingly: Never finishes a job.

Active socially: Drinks heavily.

Alert to company developments: An office gossip.

Approaches difficult problems with logic: Finds someone else to do the job.

Average: Not too bright.

Bridge builder: Likes to compromise.

Character above reproach: Still one step ahead of the law.

Charismatic: No interest in any opinion but his own.

Competent: Is still able to get work done if supervisor helps.

Conscientious and careful: Scared.

Consults with co-workers often: Indecisive, confused, and clueless.

Consults with supervisor often: Very annoying.

Delegates responsibility effectively: Passes the buck well.

Demonstrates qualities of leadership: Has a loud voice.

Displays excellent intuitive judgement: Knows when to disappear.

Displays great dexterity and agility: Dodges and evades superiors well.

Enjoys job: Needs more to do.

Excels in sustaining concentration but avoids confrontations: Ignores everyone.

Excels in the effective application of skills: Makes a good cup of coffee.

Exceptionally well qualified: Has committed no major blunders to date.

Expresses self well: Can string two sentences together.

Gets along extremely well with superiors and subordinates alike: A coward.

Happy: Paid too much.

Hard worker: Usually does it the hard way.

Identifies major management problems: Complains a lot.

Indifferent to instruction: Knows more than superiors.

Internationally known: Likes to go to conferences and trade shows in Las Vegas.

Is well informed: Knows all office gossip and where all the skeletons are kept.

Inspires the cooperation of others: Gets everyone else to do the work.

Is unusually loyal: Wanted by no-one else.

Judgement is usually sound: Lucky.

Keen sense of humor: Knows lots of dirty jokes.

Keeps informed on business issues: Subscribes to Playboy and National Enquirer.

Listens well: Has no ideas of his own.

Maintains a high degree of participation: Comes to work on time.

Maintains professional attitude: A snob.

Meticulous in attention to detail: A nitpicker.

Mover and shaker: Favors steamroller tactics without regard for other opinions.

Not a desk person: Did not go to college.

Of great value to the organization: Turns in work on time.

Use all available resources: Takes office supplies home for personal use.

Quick thinking: Offers plausible excuses for errors.

Requires work-value attitudinal readjustment: Lazy and hard-headed.

Should go far: Please.

Slightly below average: Stupid.

Spends extra hours on the job: Miserable home life.

Stern disciplinarian: A real jerk.

Straightforward: Blunt and insensitive.

Strong adherence to principles: Stubborn.

Tactful in dealing with superiors: Knows when to keep mouth shut.

Takes advantage of every opportunity to progress: Buys drinks for superiors.

Takes pride in work: Conceited.

Unlimited potential: Will stick with us until retirement.

Uses resources well: Delegates everything.

Uses time effectively: Clock watcher.

Very creative: Finds 22 reasons to do anything except original work.

Visionary: Cannot handle paperwork or any project that lasts less than a week.

Well organized: Does too much busywork.

Will go far: Relative of management.

Willing to take calculated risks: Doesn’t mind spending someone else’s money.

Zealous attitude: Opinionated.

(From: BasicJokes.com via http://genuineevaluation.com/)

Tuesday, January 18, 2011

More thoughts and musings on life in 2011

(via: A.S. Preciado)

"In 2011 listen to the music, be honest with those around you,
and please keep your arms and legs inside the ride at all times!"

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