Tuesday, November 30, 2010
Monday, November 29, 2010
Book review: Showing Up For Life
Bill Gates' father (William Gates Sr) has taken the time to collect his thoughts and collate them into a handy little book of wisdom. There are lots of stories and anecdotes that span an entire century and reach from the early 1900's all the way through to 2009.
This is a book deeply set in reality. There are reflections on surviving the depression, hard work, starting out in life and integrity. After being married for 42 years Mrs Gates passed away and there are some very nice reflective yet instructful stories from the life of Mary Gates as well.
What I really enjoyed about this book is it's honesty and it's sincerity. This is not a book about Microsoft or Bill Gates but a book about life. How to live, make the most of everyday and ultimately leave a lasting legacy through the words you say, the acts you complete and the influence you leave behind.
This is not a management book (in the purest sense). This book is a common sense guide to life packed full of wisdom and insight. The evidence that Mr Gates' experiences and philosophies work is best shown through the results of his family and legacy.
You can also check out Mr Gates own thoughts here as well.
Saturday, November 27, 2010
Keeping up with management trends
So my eye's really lit up when I saw a tweet from @teenarose with the line "No-cost white papers, mags, and guides for management and executive professionals http://adjix.com/zwrx".
So now I have shared that link with you here are a few more -
- McKinsey Quarterly
- Entreprenurial Thought Leaders (Stanford)
- Manager Tools
- The Knowledge Interchange (Cranfield)
- McKinsey Quarterly
- Inspiring Words of Encouragement
- Twitter.
Friday, November 26, 2010
Reflections on performance appraisals
The end of the financial year is quickly coming up in us and now is the time to look at employees performance over the past 12 months. Here are a few thoughts and musings that I have had on the subject -
- Performance appraisals appraise performance. It can be easy to confuse the two if you have an employee with whom you don't get along with or who may have ticked you off recently. Ignore that and stick to tangible results.
- Setting KPI's is better done in the following year than in the current. So much can change in the workplace over Christmas and New Years. This is especially true in countries where it is the summer season at this time. many workplaces close down and go on vacation at this time. So it is a good idea to set performance targets after people have returned to work and you have a better idea of the landscape and upcoming expectations.
- There are no limits on how many people exceed expectations. If people are exceeding the performance targets set for them and are consistently doing well then tell them. Don't place limits on how many people can be the star of the month. Some people are driven by competition while many others are turned off by it.
- Appraise people on the tasks and goals you agreed on at the last meeting. When reports understand what targets they are being judged on and against then that empowers them better to try and achieve. Hidden goals or targets demotivate and reduce trust between the manager and the employee.
- People are individuals. Set individual goals and performance targets. There can be team goals and strategies set in place but you still need to remember that people are individuals. Individuals respond better than teams but teams are better at achieving bigger goals.
- Reward, praise and motivate. Great employees deserve to be told what a great job they are doing. And more than that they need to be rewarded appropriately for the work they have done.
There is no greater motivator than pure praise and reward.
Thursday, November 25, 2010
Toastmasters teaches you stuff
I joined Toastmasters in April of this year (2010). I have had a lot of experience with public speaking and have no issues when talking to groups of people. But even with my love of public speaking have learnt so much it's almost unreal.
Toastmasters is great because it is a slow process of coaching and improvement. You get to watch others, listen to the commendations and recommendations and even have a turn yourself.
The safe environment of a club is great. Others in your club know how it feels and can mirror back to you both your good and not so good speaking habits and traits. Speeches are generally 5 to 7 minutes so the time is very manageable.
The first lesson I learned was the professionalism of a meeting. Every speech is timed, every member has a role or a speaking part and once the clock starts ticking everyone (should) act professionally.
Competitions are very interesting. There is a huge difference between speaking to give a speech and speaking in a competitive way. Even for the pro's the butterflies come out at competition time so Toastmasters is a great way to conquer your fears.
In our club we have one lady who has developed from not speaking to anyone at all - all the way through to being somewhat confident and able to stand in front of a group of people. I totally recommend Toastmasters as a professional development tool. For both the confident and the not confident alike.
Wednesday, November 24, 2010
Tuesday, November 23, 2010
Be, Know, Do - Army Leadership
The November issue of the HBR focuses on what we can learn from the army as far as leadership and management lessons. This is the opening quote - "Competent leaders of character are necessary for the Army to meet the challenges in the dangerous and complex security environment we face."
What I discovered years ago was the US army's manual and guidebook for leadership. The leadership mantra and philosophy is defined as follows -
- Be - who a person is. The essence of the person.
- Know - understanding the tactics, strategy and management of any given situation.
- Do - putting into practice and combining who we are with what needs to be done.
"The Army uses the shorthand expression of BE-KNOW-DO to concentrate on key factors of leadership. What leaders DO emerges from who they are (BE) and what they KNOW. Leaders are prepared throughout their lifetimes with respect to BE-KNOW-DO so they will be able to act at a moment’s notice and provide leadership for whatever challenge they may face."
This is where it is at. Knowing what to do, knowing when to do it and then doing with full confidence - thats leadership.
For more detailed information I recommend you start here - http://www.fas.org/irp/doddir/army/fm6-22.pdf
Monday, November 22, 2010
Ssshhhhh - HR is coming!
Have you ever been in the situation where there was something going down but no one would talk about it? Managers have secret meetings behind closed doors and the whispers and rumours run rampant around the office. Ever had one of those days?
And then to top it all off - Human Resources want to talk to everyone! Aahhhhh!
Here's my view - Human Resources shouldn't be the big ogre. If you only see your Human Resources Department went things are going badly - then things really are going badly.
Human Resources and the work they do is vital to the overall health of an organisation. The development and continual improvement of employees gives an organisation more value than the management of restructures, redundancies and dismissals.
So what would I do if I was in Human Resources?
- Take the initiative and start working with people to identify the deficits in peoples knowledge and work skills in the organisation - and get their learning to improve.
- Be more visible. Walk around the organisation and talk to people about their jobs. Like most central functions it is easy for those in the middle to have no understanding of what is taking place at the coal face.
- Start working (I mean really working) with the talent in the organisation. A lot of HR departments assume they are nurturing talent but I have yet to see it happen. Maybe I am just missing out?
Friday, November 19, 2010
How to answer your critics - Rob Fyfe
When one setion of the New Zealand media decided that they disagreed with the strategic directiion that the CEO wanted to head in - they published ab article that equated to a roast.
Here was his response -
So what can we learn from this?
Thursday, November 18, 2010
7 tips for a great work wardrobe
First impressions last. Lasting impressions aren't always the first impressions that you make.
The most obvious way to impress or not impress as the case may be is the way you dress. Dressing well need not break the bank nor be that hard to accomplish.
Here are my recommendations for keeping in step with fashion and how not to break the bank while you are at it -
- Watch what is happening as far as clothing trends go. I recommend http://www.gq-magazine.co.uk/style/dresser/galleries as the best place to start. Knowing what trends are happening now and are coming shortly is important to know.
- Start with black. This is the easiest colour to wear clothes with. Simple. Don't get stuck with black or wear it too often. Vary the colours that you wear with black and begin to expand your choice of colours.
- Buy a great coat or jacket. A great jacket can cover a multitude of shirts and tops. In fact it may be a better idea to invest in two jackets. that way you can easily alternate them.
- Get shoes that are simple and go with everything. One great pair of shoes looked after well can last a long time.
- Shop online at auction sites. Often times business people (especially real estate people) turn over the clothes in their wardrobe quite often. So you can pick up clothes that aren't that old and still have plenty of life in them - cheap as chips!
- Spend good money on buying a suit. Nothing looks quite as good as a man in a suit!
- Accessories make a big difference. An interesting cheat that some managers use is they have a base shirt or top and then they simply vary the accessory such as the tie. So you could invest in a swag of white shirts (e.g. 5) and then have 15 or 20 ties and you will appear to have a different look every day of the working week.
Pair up the latest style trends with what's going cheap on your favourite auction site and you can leave an impression on people that will last longer than your wardrobe does.


